Legal
Review how Parts Direct handles privacy, orders, payments, fitment responsibility, shipping, and returns.
At Parts Direct, we value your privacy and are committed to protecting your personal information.
We may collect personal information including your name, email address, phone number, shipping address, billing information, and vehicle details when you place an order, contact us, or use our website.
Your information is used to:
We use secure systems and reasonable safeguards to protect customer information from unauthorized access, misuse, or disclosure.
We may use trusted third-party providers for payment processing, shipping, analytics, and communication services. These providers only receive the information necessary to perform their services.
Our website may use cookies to improve browsing experience, analyze website traffic, and personalize content.
Customers may request access, correction, or deletion of their personal information by contacting us directly.
For questions regarding this Privacy Policy, please contact us through our website, Messenger, WhatsApp, or direct support line.
By using our website, you agree to this Privacy Policy.
Welcome to Parts Direct. By using this website, you agree to the following terms and conditions.
We specialize in OEM and aftermarket parts for Ford, Dodge, and Ram vehicles. Product availability may change without notice.
All prices are subject to change without prior notice. While we aim to provide accurate pricing, occasional errors may occur. Orders may be canceled if incorrect pricing or inventory issues arise.
Customers are responsible for confirming vehicle compatibility before purchase. We recommend providing the vehicle year, make, model, trim, and engine size to ensure proper fitment.
Orders must be fully paid before shipping unless otherwise agreed. We reserve the right to cancel suspicious or fraudulent transactions.
We offer nationwide and international shipping. Delivery times may vary depending on location, carrier, and product availability.
Eligible items may be returned within 30 days of delivery for a refund or exchange, subject to our Return Policy.
Unless otherwise stated, used parts are sold as-is. OEM and aftermarket parts may carry manufacturer warranties where applicable.
Parts Direct shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
We reserve the right to update or modify these terms at any time without prior notice.
By using this website, you agree to these Terms & Conditions.
Parts Direct offers nationwide and international shipping for OEM and aftermarket auto parts.
Most orders are processed within 1-3 business days after payment confirmation.
Shipping times vary depending on destination, product size, and carrier availability. Tracking information will be provided when available.
We may use trusted shipping providers including FedEx, UPS, DHL, USPS, and freight carriers for oversized items.
Customers are responsible for providing accurate shipping information. Additional shipping fees may apply for remote or restricted locations.
We stand behind the quality of our products. Eligible items may be returned within 30 days of delivery for a refund or exchange.
To qualify for a return:
Certain items including special orders, electrical components, custom parts, and clearance items may not qualify for return.
Approved refunds will be processed to the original payment method after inspection of the returned item.
If you receive a damaged or incorrect item, please contact us immediately with photos and order details so we can resolve the issue quickly.
For assistance, customers may contact us directly through Messenger, WhatsApp, or our support line.